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2019-10-09

NOTICE OF ASAGIRI JAM 2019 CANCELLATION

Asagiri Jam 2019, scheduled for Saturday October 12th and Sunday October 13th, will be cancelled due to the approach of Typhoon 19 (Hagibis) and the strong wind and rain expected and safety concerns for the audience.
We apologize to everyone who was looking forward to the festival and ask for your understanding.

Tickets purchased for the event will be refunded.

Refund Period Tues Oct 15 to Fri Nov 29, 2019
Refund Terms Refunds will be made via the ticket outlet the ticket was purchased from.
  • * Refunds can only be made during the above scheduled period.

Please see below details regarding the method of refunding your ticket.

  • * Please note the method of refund differ depending on the ticket outlet.

Detailed Refund Method for each Ticket Outlet

Refund Period Tues Oct 15 to Fri Nov 29, 2019
e+
(Includes Smash Friends)

Details regarding refunding tickets will be sent by email.

Contact Info

For those who purchased ticket(s) via a FamiPort machine at a FamilyMart

Must visit FamilyMart location listed on ticket for refund.
Tickets must be brought to the location which the ticket was originally purchased from during the above refund period to be submitted for refund.
* Refunds cannot be made after the refund period ends so please be sure to apply for your refund during the refund period.

If you are unable to visit the location where you purchased the ticket, please send your ticket to e+ via post.

Lawson Ticket

"Apply for refund via the Loppi machine at the location (Lawson, MiniStop) where the ticket was originally purchased.Refunds for tickets purchased by mail will also be made via the Loppi machine at a store location (Lawson, MiniStop)."

Details Regarding Refund Method

Contact Info

TEL 0570-000-777(10:00-20:00)

Gan-Ban
(includes tickets purchased at the Asagiri Booth at Fuji Rock Festival)

Please go to the below URL for information regarding refunds.

Details Regarding Refund Method

Contact Info

fujirock@ganban.net

Ticket PIA

Apply for refund at the original purchasing location (SevenEleven / Family Mart / Circle K Sanks).

  • * If you are unable to visit the location where you purchased the ticket, please send your ticket to Ticket PIA via post.

Details Regarding Refund Method

Contact Info

TEL 0570-02-9111(10:00-18:00)

Rakuten Ticket

Please go to the below URL for information regarding refunds.

Details Regarding Refund Method

Contact Info

TEL 050-5893-9366(Weekdays 10:00-17:00)

LINE Ticket

You will receive a refund notice from LINE Ticket. Please follow the instructions listed on that notice.

  • * Please note there may be a delay until the notice arrives from LINE Ticket.
Official Tour Center

Entire cost of tour package (including ticket cost) will be refunded.

Details Regarding Refund Method

Contact Info

Asagiri Jam Tour Center(Collaboration, Inc.)
TEL 03-6861-6969(11:00-17:00)